Award booking service: fly on your points, minus the research

For a simple domestic economy award, usually not — you can book that yourself in a few minutes. For premium cabins, international trips, families, or scarce dates, a good booker routinely finds routings that cost tens of thousands of points less than the obvious option, which more than covers a $49–$359 fee. The honest test: if you’d spend hours on it or give up, the fee is worth it.

Miles Man charges a flat fee per person: $49 for a one-way domestic economy award up to $359 for an international business or first-class round trip. Hotels are $99 per room per stay, cruises $199–$299 per cabin, and consulting is $150 an hour. Full pricing is in the table above. You’re only charged once the booking is confirmed, and airline taxes and fees are separate.

Any major airline or hotel loyalty program, plus the transferable credit card currencies — American Express Membership Rewards, Chase Ultimate Rewards, Capital One miles, Citi ThankYou points, and Bilt Rewards. A big part of the job is choosing which program and which transfer partner books your route for the fewest points, since the same flight can cost wildly different amounts depending on whose miles you use.

Yes. One-ways are priced at half a round trip in most programs, and open-jaw and multi-city routings (fly into one city, home from another) are often where award tickets beat cash by the widest margin. These are also the itineraries most likely to need a booking service, because they rarely price correctly on an airline’s own website.

No. Your points stay in your own accounts. When it’s time to book, we do it together on a screen share — you stay logged in and in control the whole time. A credit card authorization form covers the award taxes and the service fee only.

Yes. An award ticket is booked in your name through your loyalty account, and an agent can search availability and place the booking with you. Miles Man does this for airline programs and for transferable points from Amex, Chase, Bilt, Capital One, and Citi — including working out which transfer partner to use.

That’s often when the service pays off. Airlines release partner award space that doesn’t show on their own websites, and shifting a date by a day or routing through a different hub frequently opens seats. If there’s genuinely nothing, we’ll tell you and there’s no fee.

Most airlines open their schedules 11–12 months out, and premium-cabin award space is best right when the calendar opens or in the last few weeks before departure. If you have fixed dates and a specific cabin in mind, start early. Miles Man can also monitor for space that opens up later.

Yes — a free 15-minute consultation, no commitment, to talk through your points and what’s realistic for the trip you have in mind. Request one through the contact form.